Effective Date: February 2026
Divina Arrangements LLC ("Divina Arrangements," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, safeguard, and manage your information when you interact with our website, services, communications, and applications.
We collect information in several ways to provide and improve our services.
A. Personal Information You Voluntarily Provide
We may collect personal information that you voluntarily provide when you:
• Fill out contact or inquiry forms
• Request a quote or consultation
• Subscribe to newsletters or promotions
• Schedule services or appointments
• Communicate with us via phone, SMS, email, or website chat
This information may include:
• Full name
• Email address
• Phone number
• Mailing or service address
• Event details or preferences
• Any other information you choose to provide
B. Automatically Collected Information
When you visit our website, certain information may be collected automatically, including:
• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent
• Referring URLs
• Interaction data (clicks, scrolling, navigation behavior)
This information helps us understand user behavior and improve site performance.
C. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to:
• Enhance website functionality
• Analyze traffic and trends
• Remember user preferences
• Improve marketing effectiveness
You may control or disable cookies through your browser settings. Disabling cookies may affect certain features of our site.
We use collected information for legitimate business purposes, including:
• Providing requested services
• Responding to inquiries and support requests
• Scheduling and confirming appointments
• Delivering floral arrangements and event services
• Improving website functionality and user experience
• Sending updates, reminders, and service-related notifications
• Conducting analytics and business research
• Complying with legal and regulatory obligations
We only use your information in ways that are lawful, necessary, and relevant to our business operations.
3. SMS Communications and Opt-In Consent
When you provide your mobile number and opt in to receive SMS messages, you expressly consent to receive text messages from Divina Arrangements LLC.
These messages may include:
• Appointment confirmations
• Service updates
• Event reminders
• Promotional offers (if you opted in)
Message Frequency
Messaging frequency varies based on your interaction with our services. Frequency will vary.
Rates
Standard message and data rates may apply according to your carrier plan.
Opt-Out
Reply STOP to unsubscribe at any time. You will receive one final confirmation message upon opt-out.
Support
Reply HELP for assistance, or contact us directly at [email protected].
To re-subscribe after opting out, simply re-enroll through our website or contact us.
4. Mobile Information Sharing Statement
We do not sell, rent, trade, or share your mobile phone number or SMS opt-in data
with third parties for marketing or promotional purposes under any circumstances.
Your mobile information is used solely for communication related to services you requested.
This policy applies to all mobile-originated data and consent records.
This is a strict, non-negotiable policy maintained at all times across our operations and vendor relationships.
5. Sharing of Personal Information
We limit sharing of personal information and only disclose data in the following situations:
A. Service Providers
We may share information with trusted third-party vendors who assist in:
• Website hosting
• CRM systems
• Customer support
• Payment processing
• Communication services
These providers are contractually obligated to safeguard your data and use it only for authorized purposes.
We may disclose information if required by law, regulation, court order, or other legal process.
C. Protection of Rights
6. Data Security and Safeguarding
We implement reasonable administrative, technical, and physical security measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
While we strive to protect your information, no system can be guaranteed 100% secure.
We encourage users to share information responsibly.
We retain personal information only as long as necessary to:
• Fulfill service purposes
• Maintain business records
• Comply with legal requirements
• Resolve disputes
When information is no longer needed, it is securely deleted or anonymized.
8. Your Privacy Rights
Depending on your location, you may have the right to:
• Access your personal data
• Correct inaccurate data
• Request deletion
• Withdraw consent
• Opt out of marketing communications
Our services are not directed to individuals under 13 years of age.
We do not knowingly collect personal information from children.
If we become aware that a child has provided personal information, we will
10. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any external sites you visit.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Updates will be posted on this page with a revised effective date.
12. Contact Information
For privacy-related questions, requests, or concerns, please contact us:
Business Name:
Divina Arrangements LLC
Email: